Shipping policy

Shipping Policy

Order Processing
All DIVINESIX orders are processed after your order has been successfully placed and payment has been confirmed. Processing times may vary depending on the item, order size, availability, and fulfillment requirements.

Shipping & Delivery
Estimated delivery times are typically 6–21 days. Delivery times may vary depending on the number of items in your order, destination, carrier, and other factors outside of our control.

Please note that estimated delivery times are not guaranteed. Delays may occasionally occur due to carrier disruptions, holidays, weather, high order volume, customs, or other circumstances beyond DIVINESIX’s control.

Orders With Multiple Items
Orders containing multiple items may be fulfilled or shipped separately. As a result, you may receive more than one package or tracking number for the same order. Receiving one package does not necessarily mean the remainder of your order has been lost or omitted.

Tracking Information
When tracking information becomes available, it will be sent to the email address or contact information provided at checkout. Please allow time for tracking information to update after your order has been shipped.

Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout. Please contact us as soon as possible at di6nesix@gmail.com if you notice an error in your shipping information.

Once an order has entered fulfillment or has been shipped, we cannot guarantee that the shipping address can be changed.

Lost, Stolen, or Missing Packages
If your tracking information shows an issue with your delivery or you believe your package has been lost, please contact us at di6nesix@gmail.com so we can review the situation and assist you.

DIVINESIX is not responsible for packages that are lost or misdelivered due to incorrect or incomplete shipping information provided by the customer.

International Orders
International orders may be subject to customs processing, import duties, taxes, or other fees imposed by the destination country. Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.

International delivery times may vary due to customs processing and local carrier operations.

Questions About Your Order
For questions regarding shipping or the status of your order, contact us at di6nesix@gmail.com and include your order number so we can assist you as quickly as possible.